Delivery Information & Order Tracking | In The Book UK
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Delivery Information

No matter where you are in the world, we’ll make sure your order arrives on time. Storybooks have the power to transport your child to fantastical places, and a gift like this takes time when it’s specially made for your child. This means the time to make, personalise and bind the book by hand is factored into the delivery time.

You can check the delivery times for your location by choosing from the state options below.  Once you’ve chosen and personalised your gift, the actual delivery times will be shown during checkout.

Select the location you would like to ship to:

Royal Mail 48 £3.99 Delivery Between
Royal Mail 24 £4.99 Delivery Between
Royal Mail 24 Tracked £5.99 Delivery Between
Urgent Signed For (Courier) £6.99 Delivery Between
1st November - 2nd November
29th October - 1st November
29th October - 1st November
29th October
Hardback / Classic
1st November - 3rd November
29th October - 2nd November
29th October - 2nd November
29th October - 1st November

The delivery times shown here are based on ordering now, and will also be calculated during checkout when you place the order.

Track Your Order

You can track your order by creating an account and using our order tracking facility.

Update from Royal Mail (April ’20)

Royal Mail have informed us that due to a constantly fluctuating staff level and more online orders coming in, they remain open for business but please allow a few more days than usual for delivery. They have suspended deliveries currently to the following countries:

Albania, Armenia, Bermuda, Barbados, Bosnia, Botswana, Caribbean Islands (BVI), Dominican Republic, Haiti, Cayman Islands, Chad, Cuba, Djibouti, Ecuador, Fiji, French Polynesia, Grenada, Guyana, India, Jamaica, Kuwait, Lebanon, Mali, Mauritiana, Mauritius, Mongolia, Montenegro, Nepal, Paraguay, Peru, Philippines, Rwanda, Samoa, South Africa, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Taiwan, Tanzania, Tunisia, Turks & Caicos, Venezuela, Zimbabwe.

APC are operating as usual with a similarly slightly disrupted schedule, so please allow a few more days than usual.

Production Lead Times

Depending on the product you select, the lead times will vary. Simply click on the delivery tab of the product you wish to order for the exact lead times.

As well as delivery, please keep in mind the time it takes to make and produce the book. All our books are made to order to ensure every part of your gift is outstanding quality.

  • Orders received before 11am, ordered on the day, are considered a full day of production. Orders received after 11am noon will then begin production the following day and be considered the first working day of production.
  • Some items require more time, from hand-bound covers to foil embossed covers. Please keep this in mind when ordering multiple items as some items may be despatched and delivered separately. Unlike other companies, there are no additional charges involved in this.
  • We are unable to deliver to PO boxes if you select delivery via our courier service. This applies to all UK and international urgent deliveries.
  • For Non-UK Mainland addresses, Northern Ireland, the Highlands, and the majority of UK islands, please be advised that delivery may take an 1 – 2 days. If an APC courier is selected, this will be switched to Royal Mail Special Delivery instead of APC.

Delivery Terms and Details

When you have completed your purchase, Signature Gifts Limited (trading as In The Book), will despatch your chosen products to the specified address given when the order was placed and invoiced to. You are permitted to choose a delivery address that is different from the address on your invoice. If you’re buying a gift, you can have the order sent straight to the recipient.

If you intend to cancel your order, please do so as soon as possible. Unless your order has been cancelled prior to delivery, you are the owner of the product once it has been despatched and delivered. After the product has been delivered into your care, the product is held in your possesion at your own risk. Signature Gifts Limited will not be held accountable for damage, loss or destruction to said product/s bar the exception the product/s presents an inherent defect.

PLEASE NOTE: If you do not receive Products ordered by you within 28 days of the date on which you ordered them, Signature Gifts shall have no liability to you unless you notify Signature Gifts by email at of the problem within 40 days of the date on which you ordered the Products.

Our working hours are Monday to Friday only. We do not extend our working hours to weekends or bank holidays and therefore do not count these days in the delivery and production timescales quoted. Any orders placed before 11am begin production on that same day. Orders received after 11am begin production on the following day at the earliest convenience. Orders placed on Friday after 11am or over the weekend period will begin production at the earliest convenience on Monday.